Kirkbrook Consulting

Privacy Policy

Effective Date: January 14, 2026
Last Updated: August 12, 2026

Kirkbrook ("Kirkbrook," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when you visit our website, request information, schedule a consultation, communicate with us, or use our services. This Privacy Policy explains what information we collect, how we use it, how we may share it, how we protect it, and the choices you may have regarding your information. By using the Kirkbrook website, you acknowledge the practices described in this Privacy Policy.

1. About Kirkbrook 
Kirkbrook provides healthcare marketing, business development, growth strategy, referral development, brand strategy, and related consulting services to healthcare organizations, including behavioral health organizations, home health agencies, healthcare startups, and other healthcare-related businesses.
2. Information We Collect
We may collect personal and business information that you voluntarily provide to us, information collected automatically when you use our website, and information received from third parties where permitted by law. Information You Provide Depending on how you interact with Kirkbrook, we may collect:
First and last name
Business or organization name
Job title or professional role
Email address
Telephone number
Website address
Business address or service area
Industry or organization type
Information about your business needs
Information submitted through consultation or lead-generation forms
Project requirements and areas where you are seeking assistance
Communications you send to us
Any other information you voluntarily provide
Please do not submit protected health information (PHI), medical records, patient information, Social Security numbers, financial account information, or other highly sensitive personal information through general Kirkbrook website forms unless Kirkbrook specifically instructs you to do so through an authorized secure process. 
Information collected automatically when you visit our website, certain information may be collected automatically, including: 
IP address
Browser type
Device type
Operating system
Pages visited
Website activity
Referring website
Date and time of visits
General geographic information
Website interaction and usage information
This information may be collected through cookies, analytics technologies, pixels, tags, log files, and similar technologies.
3. How We Use Your Information 
Kirkbrook may use personal information for legitimate business purposes, including to:
Respond to inquiries and consultation requests
Communicate with prospective and existing clients
Evaluate potential business relationships
Provide consulting and marketing services
Prepare proposals, statements of work, and other business documents
Schedule meetings and consultations
Provide requested information and resources
Improve our website, services, and user experience
Analyze website traffic and engagement
Develop and improve marketing campaigns
Send business communications, newsletters, or marketing materials where permitted
Maintain business and client records
Prevent fraud, misuse, unauthorized activity, or security incidents
Comply with applicable laws and legal obligations
Protect Kirkbrook's rights, property, and users
We will not use personal information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice where required.
4. Consultation and Lead Forms
If you submit a consultation request or lead questionnaire through the Kirkbrook website, the information you provide may be used to:
Understand your organization's needs
Determine whether Kirkbrook's services may be appropriate
Contact you regarding your inquiry
Prepare for a consultation
Develop a proposal or service recommendation
Maintain a record of your inquiry
Submitting a consultation request does not guarantee that Kirkbrook will accept you as a client or provide services.
5. Healthcare Information
Kirkbrook serves healthcare organizations and may receive business information concerning healthcare organizations, providers, facilities, and professionals. However, general Kirkbrook website forms and communications are not intended for the submission of patient medical information or protected health information (PHI).Please do not submit patient names, medical records, diagnoses, treatment information, insurance information, or other patient-identifying health information through this website unless Kirkbrook has specifically provided an authorized secure method for doing so. If Kirkbrook provides services involving protected health information and applicable law requires a Business Associate Agreement or other contractual safeguards, those requirements will be addressed separately. Nothing in this Privacy Policy should be interpreted as a representation that every Kirkbrook website form, communication channel, or third-party technology used by the website is HIPAA compliant.
6. Cookies and Similar Technologies
Kirkbrook may use cookies and similar technologies to operate, secure, analyze, and improve the website.
Cookies may help us:
Remember preferences
Understand website traffic
Measure website performance
Analyze visitor behavior
Improve website functionality
Understand marketing campaign performance
We may use third-party analytics or marketing technologies provided by vendors that process information on our behalf.Depending on your browser, device, or jurisdiction, you may be able to limit or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
7. Analytics and Marketing Technologies
We may use analytics, advertising, customer relationship management (CRM), scheduling, form-management, and marketing platforms to operate and improve our business. These services may collect information such as website activity, device information, referral sources, and interactions with our website or communications.
Examples may include analytics, CRM, email marketing, advertising, scheduling, website hosting, and lead-management providers. Third-party services may have their own privacy policies governing their collection and use of information. We encourage you to review the privacy policies of services you interact with through our website.
8. How We Share Information
Kirkbrook does not sell personal information for money. We may share information with trusted third parties when reasonably necessary to operate our business, provide services, or fulfill the purposes described in this Privacy Policy. These parties may include:
Website hosting providers
CRM and customer-management platforms
Email and communication providers
Scheduling platforms
Analytics providers
Marketing and advertising platforms
Form and lead-management providers
Professional service providers
Technology and software vendors
Legal, accounting, or professional advisors
Government agencies or law enforcement when legally required
Service providers may access personal information only to the extent reasonably necessary to perform services for Kirkbrook or as otherwise permitted by law.We may also disclose information if necessary to comply with a legal obligation, enforce our agreements, protect our rights, prevent fraud or abuse, or protect the safety of Kirkbrook, our clients, website users, or others.
9. Business Transfers
If Kirkbrook is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
10. Data Retention
Kirkbrook retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Provide services
Maintain business and client records
Respond to inquiries
Meet contractual obligations
Comply with legal, accounting, or regulatory requirements
Resolve disputes
Enforce agreements
Protect against fraud or security incidents
Retention periods may vary depending on the type of information and the purpose for which it was collected.When information is no longer reasonably necessary, Kirkbrook may delete, anonymize, or securely dispose of it, subject to applicable legal or contractual requirements.
11. Data Security
Kirkbrook takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction. However, no internet transmission, electronic storage system, or website can be guaranteed to be completely secure. The FTC recommends that businesses collect only information they need, restrict access to sensitive information, use appropriate security measures, work carefully with service providers, and have procedures for responding to security incidents. Accordingly, we encourage you not to submit sensitive information through unsecured website forms or ordinary email.
12. Communications and Marketing 
If you provide your contact information, Kirkbrook may contact you regarding: 
Consultation requests
Services
Proposals
Business inquiries
Events or resources
Newsletters
Educational content
Marketing communications
Where required by applicable law, we will provide appropriate methods to opt out of marketing communications.You may unsubscribe from promotional email communications by using the unsubscribe mechanism included in the communication or by contacting us directly.Please note that you may continue to receive transactional or service-related communications when reasonably necessary.
13. Your Privacy Choices 
Depending on where you live and applicable law, you may have certain rights regarding your personal information. These rights may include the ability to: 
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain information
Request information about how your personal information is collected or used
Opt out of certain marketing communications
Withdraw consent where processing is based on consent
Exercise other rights provided by applicable privacy laws
Kirkbrook may need to verify your identity before fulfilling certain requests. Some rights may be subject to exceptions or limitations under applicable law.
14. California Privacy Rights
If you are a California resident and applicable California privacy law applies to Kirkbrook, you may have additional privacy rights regarding your personal information. Depending on the circumstances, these rights may include rights to know, access, correct, delete, or limit certain uses of personal information, as well as rights concerning certain disclosures or sharing of personal information. Kirkbrook does not sell personal information for monetary consideration. To submit a privacy request, contact us using the information provided in the Contact Us section below. Kirkbrook will not discriminate against you for exercising privacy rights provided by applicable law.
15. Children's Privacy 
Kirkbrook's website is intended for business and professional audiences and is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps to address the information.
16. Third-Party Websites
The Kirkbrook website may contain links to third-party websites, applications, social media platforms, or other online services. Kirkbrook does not control the privacy practices of third parties. Once you leave the Kirkbrook website, your interactions with another website or service are governed by that third party's privacy policy and terms. We encourage you to review the privacy policies of third-party websites before providing personal information.
17. Social Media
Kirkbrook may maintain social media profiles or use social media features on its website. Interactions with social media platforms may be subject to the privacy policies and terms of those platforms. Information you voluntarily post or disclose publicly through social media may be visible to others.
18. Do Not Track 
Some web browsers offer a "Do Not Track" feature. Because there is not currently a universally accepted standard for responding to Do Not Track signals, the Kirkbrook website may not respond to all such signals. Where applicable law requires recognition of certain browser-based privacy signals, Kirkbrook will process those signals as required by law.
19. International Visitors
Kirkbrook is based in the United States and primarily provides services to organizations and individuals in the United States. If you access the website from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States or other locations where Kirkbrook or its service providers operate. Privacy protections in those locations may differ from those in your jurisdiction.
20. Changes to This Privacy Policy
Kirkbrook may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or legal requirements. When we make changes, we will update the Last Updated date at the top of this Privacy Policy. We encourage you to periodically review this Privacy Policy to remain informed about how we handle personal information.
21. Contact Us 
If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how Kirkbrook handles personal information, please contact us: 
Kirkbrook Consulting 
Email: support@kirkbrook.com
Website: https://kirkbrook.com/contact
Business Address: [INSERT BUSINESS ADDRESS]
Privacy requests should include enough information for us to understand and respond to your request.
22. Important Disclaimer
This Privacy Policy is intended to provide a general description of Kirkbrook's privacy practices. It is not legal advice and does not guarantee compliance with every federal, state, local, international, industry-specific, or contractual privacy requirement. Kirkbrook should review this Privacy Policy with qualified legal counsel before publishing it, particularly if the business collects health information, operates marketing or advertising technologies, serves California or other states with comprehensive privacy laws, or processes personal information on behalf of healthcare clients. Kirkbrook's actual data practices, third-party vendors, website technologies, cookies, forms, CRM systems, analytics platforms, and advertising tools should match the disclosures contained in this Privacy Policy.